Before you can start ordering, first login using your RU account.
On the home page, there is an overview of all venues where you can place orders. Is your favourite venue not available to order? Too bad, you can only wait...
Check out the queue of orders and decide whether you want to place an order. Hit the 'place your order' button and pick the products you want to order. After placing your order, you will be added to the queue and your orders will be prepared with love.
Note that you can not order an unlimited amount of products, there are restrictions on how many items you can order in total and of a specific kind of product.
After placing your order, all you can do is wait. In the queue of the venue, you can see how things are going. Orders with a -icon are your own orders. You can see the status of your order by looking at the label behind it. This will initially be Processing.
You may notice that your orders are displaying a Not paid label. If you pay for your order, this label will dissappear. It is not required to pay upfront, you can also pay when your order is ready.
When your order is finally ready, the label will turn into Done. Make sure to be present in the venue, because this is the time your name will be called and you can pick up your order! If you do not pay or pick up your order, you will be blacklisted and will not be able to order anymore.
The canteens sell items that sometimes have a deposit on them (for example, the tin cans with soda). These cans can be handed in at the counter for recycling. If you hand in a used can with deposit, you will receive a balance in TOSTI you can use for discount on future purchases. This guide will show you how to open an account and hand in tin cans to get a discount on your purchases!
Before you can hand in a deposit, you need to open an account in TOSTI. You can open an account by going to the "Transactions" tab for your TOSTI-account.
You can now go to the counter to either hand in some deposit or use your balance. Tell the person behind the counter what you would like to do.
The person behind the counter can only access your account if you present them with a valid TOSTI-QR code. You can open your QR code by clicking the button in the top-right corner when you are logged in to TOSTI.
The person behind the counter will now scan your QR code and process your deposit or discount!